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Chongqing China
Henei, Vietnam
Chongqing China
Electronic Technology Engineer
Position Description:
- Responsible for providing technical support and product promotion by English
- Remotely guide customers to solve the product usage problems including parameters setting and locating fault etc., via What’s up, WeChat and email.
- Guide customers about equipment use and maintenance on-site
- Record the product problems and its solutions in the form of excel file.
Qualifications Required
- Major in electronics or electrical, familiar with basic electrical circuit principles.
- 2-3 years of after-sales experience in the photovoltaic inverter or UPS industry.
- able to communicate with customers proficiently in English
- Can withstand a certain degree of work pressure
- Preparing monthly reports and data analysis.
Henei, Vietnam
Process Engineer
Position Description:
- Responsible for providing technical support and product promotion by English
- Remotely guide customers to solve the product usage problems including parameters setting and locating fault etc., via What’s up, WeChat and email.
- Guide customers about equipment use and maintenance on-site
- Record the product problems and its solutions in the form of excel file.
Qualifications Required
- Major in electronics or electrical, familiar with basic electrical circuit principles.
- 2-3 years of after-sales experience in the photovoltaic inverter or UPS industry.
- able to communicate with customers proficiently in English
- Can withstand a certain degree of work pressure
- Preparing monthly reports and data analysis.